FAQ
Find Your Answers Here
How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location.
What phone models do you support?
We currently offer cases for the latest iPhone models, including iPhone 15, 14, 13, and earlier. Make sure to select your exact model on the product page before checking out.
Do you ship internationally?
Yes, we do! We ship worldwide. Shipping costs and delivery times will be calculated at checkout based on your location.
What’s your return policy?
We accept returns within 14 days of delivery on unused items in original packaging. If you’re not happy with your case, contact us and we’ll help sort it out.
How can I contact you?
You can reach us anytime at support@staarling.com or through the contact form on our website. We're a small team, but we reply quickly!
Couldn't find your answer?
Don't worry, we're here to help! If you have any questions or need assistance, just reach out to us directly and we'll get back to you as soon as possible.